If your organization is currently licensed to use Shelter Pro, you are welcome to receive
complementary upgrades to the most recent build available for your
customers who are using the SQL Server option available with Shelter Pro,
build and version upgrades are included with paid annual
upgrades versus Version upgrades
upgrades - Newer builds of a version will
typically include enhancements which are identified and implemented while not
requiring a "Version" upgrade. To get build upgrades for free, you
must be able to download the upgrade using an internet connection. Note that
build upgrades are optional, but we recommend that our customers keep
check build upgrade availability at least once per year and keep current with
the most recent build available for their purchased version.
upgrades - Version upgrades come about when
significant enhancements are implemented which require a change in the database
structure. They typically occur once per year. For non-SQL server customers
- the pricing will vary based upon the number of modules which have been
purchased. Note that version upgrades are optional. When a newer version
is available we recommend that the new features be evaluated for cost/benefit to
reach a decision if the upgrade is worthwhile.
the Version/Build you currently are using is 9.12.0005, the version you have is
9.12, and the build is 0005. As 9.12 is improved, the enhancements are
distributed as new builds, and would be known as 9.12.0006, 9.12.0007,
9.12.0008, etc. As these new builds are released you may get these upgrades
without additional cost.
some future date, 9.13.0000 may be released. At this point there is a version
upgrade (version 9.13). You may determine that the features in 9.13 are valuable
to you and wish to upgrade. At that point, you will be able to upgrade upon
payment of the Version Upgrade Pricing schedule.
your current Version/Build
To determine the current version and build you
have installed, start Shelter Pro. On the main menu, select About
Shelter Pro / About this Product or Help/About Shelter Pro. Your
current version will be shown on this screen.
For our customers who purchase and maintain Technical Assistance, we
provide an additional service of email notifications when a new upgrade becomes
available. If you have current technical assistance, and would like to receive e-mail notification when a new release is
posted, please contact via email.